Contact Us

We're Here to Help

At Renviik, we want every part of your shopping experience to be clear and convenient. Whether you need information about a digital accessory, assistance with device compatibility, or an update on an existing order, our customer support team is ready to assist.

Customer Support

Email: service@renviik.com

Phone: +86 18059884790

For order-related inquiries, please include your order number and the email address used during checkout.

Store Operator

Renviik is operated by Xiamen Lingxiu Entertainment Management Co., Ltd.

Our company manages store operations, order coordination, customer inquiries, shipping arrangements, and after-sales requests.

Business Information

Brand Name: Renviik

Company Name: Xiamen Lingxiu Entertainment Management Co., Ltd.

Business Address:

Room 17, Unit B101, No. 549 Jiahe Road, Huli District, Xiamen City, Fujian Province, China.

Orders and Delivery

If your order has not arrived within the estimated delivery period, or your tracking information has not been updated for an extended time, contact us with your order details.

We will review the available shipment information and help identify the next steps.

If tracking shows that a parcel was delivered but you cannot locate it, please contact us for further assistance.

Returns and Refund Assistance

Before returning a product, please email service@renviik.com.

Our team will explain the applicable return requirements, provide authorization where appropriate, and confirm the designated return destination.

Please do not ship products to our registered business address without prior approval.

We appreciate your interest in Renviik and look forward to assisting you.