Privacy Policy

Last Updated: November 11, 2026

This Privacy Policy describes how Xiamen Lingxiu Entertainment Management Co., Ltd., operating the online store under the name Renviik ("we," "us," or "our"), collects, uses, stores, and shares personal information when visitors browse our website, purchase digital accessories, or communicate with our customer support team.

Our online store uses Shopify's e-commerce platform to support website operations, checkout, and order management.

1. Information We Collect

Depending on how you interact with our website, we may collect the following categories of information.

Personal and Contact Details

Your name, email address, telephone number, billing information, and delivery address.

Purchase and Order Records

Products purchased, order numbers, transaction status, shipping details, and records relating to cancellations, returns, replacements, and refunds.

Payment Information

Payment confirmation details and transaction references needed to process purchases and refunds. Sensitive payment credentials are generally handled by the relevant payment service providers.

Account Information

If you create an account, we may collect login details, saved preferences, and account-related settings.

Technical and Browsing Data

Information such as IP address, browser type, device characteristics, network information, pages visited, referral sources, and interactions with website features.

Customer Communications

Emails, messages, photographs, videos, and other information you voluntarily provide when asking about digital accessories, device compatibility, orders, or after-sales assistance.

2. How We Obtain Information

Information may be collected through:

• Details entered during checkout or account registration.

• Communications sent to our customer support team.

• Cookies and similar website technologies.

• Shopify and service providers involved in payments, fulfillment, shipping, and store operations.

• Other sources where collection is permitted by applicable law.

3. Why We Use Personal Information

We may use collected information to:

• Operate and maintain the Renviik online store.

• Verify orders and process payments.

• Prepare purchases and coordinate delivery.

• Send order confirmations and shipping notifications.

• Respond to questions about products and compatibility.

• Manage cancellations, returns, replacements, and refunds.

• Maintain customer accounts and preferences.

• Detect suspicious transactions and reduce fraudulent activity.

• Evaluate website performance and improve shopping functions.

• Send promotional communications where legally permitted.

• Maintain business records and comply with legal obligations.

We will not intentionally process personal information for purposes incompatible with applicable legal requirements.

4. Cookies and Similar Technologies

Our website may use cookies, pixels, and related technologies to maintain shopping cart sessions, remember preferences, support checkout, measure website performance, and provide advertising services where applicable.

You may manage certain cookie settings through your browser or available website privacy controls.

Disabling essential cookies may affect functions such as shopping carts and checkout.

Where applicable law requires consent for certain tracking technologies, the relevant consent controls will be provided.

5. Sharing Information with Third Parties

To operate our store, we may share relevant information with service providers, including:

• Shopify and e-commerce platform providers.

• Payment processors and financial service providers.

• Shipping carriers and logistics companies.

• Warehousing and fulfillment partners.

• Customer communication and support providers.

• Website analytics and technical service providers.

• Advertising partners where applicable.

• Fraud prevention and security providers.

Information is shared only to the extent reasonably necessary for the relevant service.

We may also disclose information when required by law or when reasonably necessary to protect our customers, business, and legal interests.

6. Shopify and External Services

Shopify provides the infrastructure used to operate our online store. Information submitted through our website may be processed by Shopify and other service providers involved in checkout and order management.

These providers may process information according to their own privacy policies.

Our website may also contain links to external websites. Their privacy practices are governed by their respective policies.

7. Data Storage and Security

We retain personal information for periods reasonably necessary to process purchases, provide customer service, arrange delivery, manage refunds, maintain records, resolve disputes, prevent fraud, and meet legal obligations.

We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, disclosure, alteration, or destruction.

However, no electronic storage or internet transmission method can be guaranteed to be completely secure.

When information is no longer required, we will take appropriate steps to delete or anonymize it where applicable.

8. Your Privacy Rights and Choices

Depending on your location and applicable law, you may have the right to:

• Request access to personal information we hold.

• Ask us to correct inaccurate information.

• Request deletion of eligible information.

• Obtain information about certain processing activities.

• Exercise applicable choices regarding marketing communications.

To submit a privacy request, contact service@renviik.com.

We may need to verify your identity before processing certain requests. Some information may be retained when required for legal compliance, transaction records, fraud prevention, or dispute resolution.

You can unsubscribe from promotional emails using the instructions provided in those messages. Essential purchase and delivery communications may still be sent.

9. Children's Privacy

Our store is intended for a general audience and is not specifically designed to collect personal information from children.

We do not knowingly collect children's personal information in violation of applicable law.

If you believe a child has improperly submitted personal information, contact service@renviik.com so we can review the matter.

10. International Data Transfers

Renviik is operated by Xiamen Lingxiu Entertainment Management Co., Ltd., a company based in China.

Our e-commerce platform and service providers may operate in different countries. As a result, personal information may be stored or processed outside your country of residence.

Where required by applicable law, appropriate safeguards will be applied to international transfers.

11. Changes to This Policy

We may revise this Privacy Policy to reflect changes in our business operations, website features, service providers, or legal requirements.

The updated version will be published on this page with a revised date.

Where legally required, we will provide additional notice of significant changes.

12. Contact and Business Information

For privacy questions, data requests, or concerns about personal information, please contact:

Brand Name: Renviik

Company Name: Xiamen Lingxiu Entertainment Management Co., Ltd.

Email: service@renviik.com

Phone: +86 18059884790

Business Address:

Room 17, Unit B101, No. 549 Jiahe Road, Huli District, Xiamen City, Fujian Province, China.